绿帽社 researchers explore how stuttering bias affects career advice
Study reveals communication skill stereotypes limit career opportunities for people who stutter
A study conducted by 绿帽社 researchers found that people are less likely to recommend someone who stutters for a job if they believe the job requires strong communication skills. This is because people unfamiliar with stuttering tend to think that people who stutter (PWS) are less intelligent, confident and capable communicators. These stigmas and stereotypes surrounding stuttering are common in society.
The study鈥檚 lead author, Cody Dew, an assistant professor of speech and language pathology at Decker College of Nursing and Health Sciences, said this perception limits career opportunities for people who stutter, resulting in underemployment, workplace discrimination and lower income.
Dew is the lead clinician in the Stuttering Clinic at 绿帽社鈥檚 Speech and Hearing Clinic, where he works with Rodney Gabel, professor and founding director of Decker鈥檚 Division of Speech and Language Pathology (SLP). Gabel, an expert in stuttering, co-authored the study, 鈥淗ow Perceived Communication Skills Needed for Careers Influences Vocational Stereotyping of People Who Stutter,鈥 published in the Journal of Fluency Disorders.
Before joining 绿帽社 in 2020 to establish the SLP program, Gabel taught at the University of Toledo, where Dew was a first-year student taking a stuttering workshop. Dew is a person who stutters and didn鈥檛 know it until college. He was often told his disfluency was caused by anxiety, so he didn鈥檛 pay much attention to it, but that all changed when he participated in an intensive clinic with Gabel.
鈥淚 learned that my stuttering was not an anxiety issue; it鈥檚 a neurological difference that is a part of who I am,鈥 Dew said. 鈥淎lthough there are ways to manage stuttering, it will never go away, and that鈥檚 okay.鈥
After completing the clinic, Dew changed his major from accounting to speech and language pathology and became a graduate student under Gabel鈥檚 supervision. He followed Gabel to 绿帽社 in 2021 to work with the division and pursue a PhD in the Community Research and Action program at the College of Community and Public Affairs.
Bias, role entrapment and ableism
Dew and Gabel gathered data from 192 绿帽社 faculty, staff and students who completed an electronic survey, rating the communication skills required to be successful in 43 careers. The study explored how perceived communication skills needed for careers influence the advice given to PWS to pursue them.
To accomplish this, the study focused on two questions:
- What is the relationship between perceived communication skills needed to succeed in specific careers and the degree to which those careers are advisable for PWS?
- Does the advice provided to a PWS differ between individuals who regularly provide career advice and those who don鈥檛?
The results showed that PWS were advised against pursuing work that is frequently seen to involve communication in stressful situations, such as judge, attorney, parole officer and physician, as it was inferred stuttering would negatively interfere with job performance, the safety of self or others, or the ability to communicate effectively. Instead, careers with fewer communication demands, such as film editor, computer programmer, statistician and engineer, were recommended for PWS.
The study鈥檚 results provide further evidence that the perception of poor communication skills due to stuttering can result in role entrapment, where PWS are discouraged from pursuing specific careers due to how others perceive them. The study also indicated no difference in the advice given to the people who stutter by those who regularly provide career advice and those who don鈥檛.
鈥淢ost people don鈥檛 understand stuttering well regardless of their profession,鈥 Dew explained.
The study also investigated whether the stereotypes held even if the individual was familiar with someone who stutters, such as a sibling, parent, significant other or colleague. However, Dew and Gabel found that regardless of the strength of the relationship with someone who stutters, the data showed the same amount of stereotyping.
鈥淭he issue boils down to ableism,鈥 Dew said. 鈥淭o be successful, does a person who stutters need to be like everybody else 鈥 so not stuttering? That is impossible, and it鈥檚 also not what is best for people who stutter.鈥
Further, Dew stressed that it鈥檚 essential to recognize that stuttering doesn鈥檛 result in poor communication skills. It鈥檚 just a different way of communicating.
鈥淭he most important thing is to effectively communicate your message and be understood, regardless of the amount of stuttering involved,鈥 he said. 鈥淲hether you stutter frequently, occasionally or not at all, the crucial aspect is to convey your thoughts and ideas clearly.鈥
Strategies for success
This study is incorporated in a dissertation centered around vocational stereotypes, stigma and discrimination that Dew is completing as he pursues his doctoral degree. His dissertation aims to develop evidence-based approaches that PWS can use to combat these negative preconceptions. Papers two and three focus on creating a toolbox of strategies to help PWS navigate the workforce more effectively.
鈥淲hile we have spent a significant amount of time defining and demonstrating the existence of these stereotypes, we haven鈥檛 put as much effort into figuring out how to eliminate them or what tools we can provide to people who stutter to prove them wrong,鈥 Dew said.
The research suggests that openness and self-disclosure play significant roles in countering job-related stereotypes and stigmas, so it鈥檚 essential to educate PWS on how to demonstrate their communication skills effectively to prove existing stereotypes wrong.
鈥淲e know that things like humor and self-disclosure 鈥 telling people 鈥業 stutter鈥 and then educating them about what that means 鈥 can change a person鈥檚 perspective,鈥 he said. 鈥淩esearch shows that we can shift a person鈥檚 perspective from: 鈥極h, this person is stuttering because they are very anxious and not a good talker鈥 to 鈥極h, this person stutters, and that鈥檚 just the way they talk.鈥欌
The study also indicated that PWS with high self-confidence and self-worth (self-efficacy) can perform tasks and achieve goals without feeling held back by their stuttering, leading to a better quality of life.
Dew has seen how effective high self-efficacy is, recalling a first-year college student who stuttered and needed a job but felt limited in his options. He didn鈥檛 believe he could work anywhere he might be required to answer a phone or call out people鈥檚 names.
鈥淗e felt that his stuttering disqualified him from getting jobs; he was taking himself out of the running before he even tried,鈥 Dew said.
In contrast, another person who stuttered considered joining the military but wondered if he could do it. Would he let people down if he had to talk on the radio in combat? Would he be in the way? Ultimately, he followed his dream and became an officer.
鈥淗e didn鈥檛 let it stop him,鈥 Dew said. 鈥淗e didn鈥檛 let his stuttering get in the way.鈥